Abbey Travel Reviews 2,473

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Emily was lovely to deal with, I kept changing the plans but she was very patient with me , back & firth by email & got exactly what I wanted. Great experience

Rated 5 out of 5 stars

Linda and Jacynta couldn’t have been more helpful and are extremely efficient.

Rated 5 out of 5 stars

Four weeks before a 6 Nations match in Rome I rang Abbey Travel to see if there would be any possible availability. Paul was able to put together the perfect package for us. He understood straight away what my parameters were and what would work for us. He was very informative, directly contactable, which was hugely useful. I will definitely be ringing Abbey next time we are planning a holiday, particularly a sports trip.

Rated 5 out of 5 stars

Got in contact to change dates and had such a fast and efficient change around! Leslie was a superstar and was able to change everything shockingly quick, never thought the process would be so smooth. I’d be happy to recommend to anyone to use abbey travel, it’s easy to use, the agents are extremely helpful and easily contacted. Fab service.


Company details

  1. #10 of 16 best companies in Travel Agency
  2. #3 of 3 best companies in Cruise Agency
  3. #5 of 5 best companies in Cruise Travel Agency
  4. #3 of 5 best companies in Tour Agency
  5. #9 of 12 best companies in Tour Operator

Written by the company

"Abbey Travel have been arranging holidays and leisure breaks for Irish travellers for over 40 years. The Irish Travel experts in all things travel! ☀ European Sun Holidays 🏙 European City Breaks 🏰 Official Disneyland Paris Packages 🛳 Cruise Holidays 🚵‍♀ Adventure Trips and Tours ⚽ Sports Travel Packages 🇺🇸 USA, Worldwide, Honeymoons & more Abbey Travel is an award winning travel agency, recently winning the title of Ireland’s Leading Travel Agent 2020, 2021 & 2022. At Abbey Travel we offer package holidays and curated tours to all your favourite destinations with flights, accommodation & expert advice ✈🛏


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Lovely service

Got in contact to change dates and had such a fast and efficient change around! Leslie was a superstar and was able to change everything shockingly quick, never thought the process would be so smooth. I’d be happy to recommend to anyone to use abbey travel, it’s easy to use, the agents are extremely helpful and easily contacted. Fab service.

Date of experience: 20 March 2025

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Reply from Abbey Travel

Hi Tori
Thanks for your 5* rating and for taking the time to send such great feedback about Leslie and the service you received. We hope you have a lovely trip.
regards
Abbey Travel

Rated 5 out of 5 stars

Very last minute excellent 6 nations trip delivered

Four weeks before a 6 Nations match in Rome I rang Abbey Travel to see if there would be any possible availability. Paul was able to put together the perfect package for us. He understood straight away what my parameters were and what would work for us. He was very informative, directly contactable, which was hugely useful. I will definitely be ringing Abbey next time we are planning a holiday, particularly a sports trip.

Date of experience: 14 March 2025

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Reply from Abbey Travel

Hi Sarah
Thanks for your 5* rating and for taking the time to send such great feedback about Paul. We're glad you enjoyed the trip and look forward to helping you with your next one!
regards
Abbey Travel

Rated 5 out of 5 stars

Recently travelled to Rome with Abbey…

Recently travelled to Rome with Abbey Travel and dealt with Paul. They were very efficient and made the whole experience v enjoyable. I appreciate they have no control over flight delays etc but from
Start to finish they could not have made the trip any easier. Excellent travel company.

Date of experience: 07 March 2025

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Reply from Abbey Travel

Hi Ann
Thanks for your 5* rating and for the great feedback about Paul. We're glad you enjoyed the trip.
regards
Abbey Travel

Rated 5 out of 5 stars
Verified

So So helpful. a great way to book a holiday.

From the moment i rang to enquire about a trip to Vietnam and Cambodia i felt i was on the right track, very very helpful. i had done my homework and knew what i wanted and what kinda help I needed. After a quick chat and a few questions with a lady called Sarah i made my mind up and started the procedure to book the trip and then extend it by two days. Paid the deposit by phone then went to their office few days later in Abbey Street to finalise the details. Painless. its great to deal with people who know their stuff and fill in the gaps that i had not thought off.. well done. Im very happy,

Date of experience: 01 March 2025

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Reply from Abbey Travel

Hi Mr Carroll
Thanks for your 5* rating and for taking the time to send such lovely feedback about Sarah. We hope you have a fabulous trip.
regards
Abbey Travel

Rated 5 out of 5 stars

Highlights of Jordan

I delt with Linda in Swords regarding my trip to Jordan .She was very efficient , answering all my questions and responding promptly to my phones calls as well as sorting out boarding passes and seats for me .Thank you Linda .

Date of experience: 07 March 2025

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Reply from Abbey Travel

Hi Monique
Thanks for your 5* rating and for the lovely feedback about Linda. We hope you enjoy your holiday.
regards
Abbey Travel

Rated 5 out of 5 stars
Verified

Kate was very helpful

Kate was very helpful

Date of experience: 01 March 2025

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Reply from Abbey Travel

Hi Kay
Thanks for your 5* rating and for the feedback about Kate. We hope you enjoy your holiday.
regards
Abbey Travel

Rated 5 out of 5 stars
Verified

Travel with abbey

From the get go joann has been brilliant, nothing is too much trouble. Return a call when she said she would, gave good advice re places to stay. Flights ect
Anybody thinking of holidays, contact abey travel, and in particular , joanne will get you
On your way.

Date of experience: 01 March 2025

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Reply from Abbey Travel

Hi Conor
Thanks for your 5* rating and for the great feedback about Joanna. We hope you have a lovely holiday.
regards
Abbey Travel

Rated 5 out of 5 stars
Verified

Lovely staff member

Lovely staff member, prompt responses to both phone calls and emails, and good recommendations.

Date of experience: 01 March 2025

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Reply from Abbey Travel

Hi Miriam
Thanks for your 5* rating and for the lovely feedback about Jacynta. We hope you enjoy your holiday.
regards
Abbey Travel

Rated 4 out of 5 stars
Verified

I was dealing with Michelle and she was…

I was dealing with Michelle and she was very helpful and professional and made my booking experience easy!

Date of experience: 01 March 2025

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Reply from Abbey Travel

Hi Phil
Thanks for your 4* rating and for the feedback about Michelle. We hope you have a great trip.
regards
Abbey Travel

Rated 5 out of 5 stars
Verified

Great Service

Great Service, quick, easy, informative and all very seamless

Date of experience: 01 March 2025

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Reply from Abbey Travel

Hi
Thanks for your 5* rating and for the feedback about Warren. We hope you have a great trip.
regards
Abbey Travel

Rated 5 out of 5 stars

Liverpool FC Experience.

I went to the Liverpool V Newcastle Premier League game with my two sons. I booked this trip through Abbey Travel who were brilliant and very helpful throughout. It has given us lasting memories that we will cherish.

Date of experience: 26 February 2025

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Reply from Abbey Travel

Hi Sean
Thanks for your 5* rating and for the feedback about Paul. We're glad you all had such a great trip.
regards
Abbey Travel

Rated 5 out of 5 stars
Verified

Really helpful and friendly service

Really helpful and friendly service. Very straightforward. And appreciate how quickly I was sorted for what I needed. Would recommend.

Date of experience: 01 March 2025

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Reply from Abbey Travel

Hi Carmen
Thanks for the 5* rating and for your feedback about the service from Toni.
regards
Abbey Travel

Rated 5 out of 5 stars
Verified

Very helpful and staff have great…

Very helpful and staff have great patience with us older travellers,

Date of experience: 01 March 2025

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Reply from Abbey Travel

Hi Mark
Thanks for your 5* rating and for the feedback about Susanne. We hope you have a lovely trip.
regards
Abbey Travel

Rated 5 out of 5 stars
Verified

Jennifer Dinern Killarney Abbey travel…

Jennifer Dinern Killarney Abbey travel went above and beyond for my booking to Lapland I had many special requests which took many calls back and forth and Jenifer kept researching for me until we found the perfect holiday
Thank you Jennifer Amazing, friendly experienced & professional

Date of experience: 01 March 2025

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Reply from Abbey Travel

Hi
Thanks for your 5* rating and for the lovely feedback about Jennifer. We hope you have a fabulous trip to Lapland.
regards
Abbey Travel

Rated 5 out of 5 stars

5 star service

I would highly recommend Abbey Travel and in particular Michelle. Her knowledge and customer service are outstanding. Nothing was too much trouble.

Date of experience: 17 February 2025

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Reply from Abbey Travel

Hi Orla
Thanks for your 5* rating and for the lovely feedback about Michelle. We hope you have a great trip.
regards
Abbey Travel

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